Search Results for: customer support

By leveraging Calix Revenue EDGE and Calix Cloud platforms, Texas-based YK Communications delivers an exceptional subscriber experience fueled by proactive customer support outreach and best practices from Calix Customer Success...

Project announced in December 2021 will create nearly 500 full-time jobs FRANKFORT, Ky.–(BUSINESS WIRE)–Today, Gov. Andy Beshear joined leadership from the city of Louisville and Consumer Cellular to officially break...

Company increases investment in Middle East as rapid digital transformation of the region continuesSAN FRANCISCO & DUBAI, United Arab Emirates–(BUSINESS WIRE)–Cloudflare, Inc. (NYSE: NET), the leading...

Data highlights ways AI brings 24/7 immediacy, with automation and personalisation, for continuous engagement across diverse communications channelsHOLMDEL, N.J.–(BUSINESS WIRE)–Vonage, a global leader in cloud...

More than 1,500 Customers Already Enrolled in Home Battery-Based Virtual Power Plant Cash Incentives Offered for Participating Customers Enrollment is Ongoing through October OAKLAND, Calif.–(BUSINESS WIRE)–Pacific...

Operator Will Benefit from Agile/DevOps Development, Microservices-Based Architecture and Flexible Public Cloud Deployment WALTHAM, Mass.–(BUSINESS WIRE)–Netcracker Technology announced today that T-Mobile...

Organizations have emerging opportunities – and threats – to consider as consumer loyalty increasingly takes into account broader relationships to companies Fifty-seven percent of consumers report that their loyalty has deepened...

First for Africa, AI-Managed Service Delivers Unparalleled Performance, Reliability and Scale While Lowering Costs Even in the Most Remote Communities SUNNYVALE, Calif.–(BUSINESS WIRE)–Juniper Networks, (NYSE: JNPR)...

PHILADELPHIA–(BUSINESS WIRE)–Comcast (NASDAQ: CMCSA) announced today that it will extend its commitments to help people connect to the Internet during the COVID-19 pandemic as millions continue to stay home while...

What’s the news: Amid the COVID-19 pandemic, stressful holiday season and National Veterans and Military Families Month, T-Mobile announced that it is the first major wireless provider to make the 988 emergency lifeline...

Thanks to the redesigned Calix Support Cloud UX and UI, leading CSPs such as WCTEL will be able to leverage new capabilities designed to manage the rapidly increasing demands on frontline customer experience teams with insight...

Transaction Volume Has Increased 700% This Year Due to Pandemic-Induced Growth of Freelance Economy NEW YORK–(BUSINESS WIRE)–Lili, the all-in-one banking app designed for freelance workers, announced it has raised a...

SAN FRANCISCO & AUSTIN, Texas–(BUSINESS WIRE)–#AllWaysConnected–Khoros, a global leader in digital-first customer engagement software, today announced it has integrated Messenger API support for Instagram,...

Eliminates Overage Charges and Adds Hotspot Data through July 31 CHICAGO–(BUSINESS WIRE)– U.S. Cellular (NYSE: USM), the fourth-largest full-service wireless carrier in the United States, today announced that it has...

SAN FRANCISCO–(BUSINESS WIRE)–#AI–RSA Conference – Forescout Technologies, Inc., a global cybersecurity leader, today introduced its AI product strategy built to help business leaders and security operators...

Recognition based on end-user reviews and feedback highlight the UKG Partner for Life commitmentLOWELL, Mass. & WESTON, Fla.–(BUSINESS WIRE)–UKG, a leading provider of HR, payroll, workforce management, and...

Astound’s Partnership Will Support Habitat for Humanity’s Annual Home is the Key CampaignPRINCETON, N.J.–(BUSINESS WIRE)–Astound Broadband (Astound), an award-winning provider of Internet, Mobile and TV services,...

Over 10 million customers are using Wealth Plan to take control of their financial futureNEW YORK–(BUSINESS WIRE)–J.P. Morgan Wealth Management’s Wealth Plan has helped customers create more than 1 million...

Adobe outlines vision for brands to deliver one-to-one personalization at scale with major innovations across Adobe Experience Cloud and Adobe Creative Cloud that bring together customer data, content and journeys with natively...

Unified experimentation in Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) will enable brands to optimize customer paths that maximize conversion and drive reuse of offers across channels AJO delivers enhanced...

PADUCAH, Ky. & SAN FRANCISCO–(BUSINESS WIRE)–#BankingTechnology–CSI, a leading provider of end-to-end financial software and technology, and LinkLive, a leading all-in-one, AI-enabled communications...

With iOS and iPadOS supported on Esper’s platform, customers can seamlessly manage a mixed fleet of devices using the same tools and workflowsBELLEVUE, Wash.–(BUSINESS WIRE)–Today, Esper, a leader in device...

Fifth Consecutive Year Avaya is Named to the Aragon Research Globe™ for Intelligent Contact Centers (ICC) ReportMORRISTOWN, N.J.–(BUSINESS WIRE)–Avaya, a global leader in customer experience solutions, today...

More than 2,000 partners have engaged in the TD SYNNEX Enablement Journey, as Microsoft expands Copilot for Microsoft 365 availability for Cloud Solution ProvidersFREMONT, Calif., & CLEARWATER, Fla.–(BUSINESS...

AI Hub enables businesses to build the conversational customer experiences that solve business problems and generate results Infobip now integrates advanced analytics and generative AI within its rich SaaS portfolio to provide a...

RaceTrac deploys HPE ProLiant servers in every store to transform technology environment and optimize workloads across self-service gas pumps, in-store checkout, inventory management, and employee resources RaceTrac will explore...

Partnership helps financial institutions accelerate digital initiatives, boosting deposit acquisitionAUSTIN, Texas–(BUSINESS WIRE)–Plinqit, the first platform that brings together automated savings, data-driven...

New Trellix Research Finds 63% of Organizations Fall Victim to Repeat AttacksSAN JOSE, Calif.–(BUSINESS WIRE)–Trellix, the cybersecurity company delivering the future of extended detection and response (XDR), today...

SANTA CLARA, Calif.–(BUSINESS WIRE)–#gateway–CIG (USA) and Actiontec today are proud to announce the first customer deployment of its industry leading Wi-Fi 7 solutions. Since the introduction of Actiontec’s...

RIYADH, Saudi Arabia–(BUSINESS WIRE)–Following yesterday’s successful launch of Google Cloud’s new region in the Kingdom of Saudi Arabia, CNTXT has been appointed as Google Cloud’s exclusive reseller for...