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MobileVillage Yellow Pages
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Operator Software:
Customer Experience Mangement
Redknee
2560 Matheson Blvd East, Suite 500
Mississauga, Ontario, Canada L4W 4Y9
Phone: 1-905-625-2636
Fax: 1-905-625-2773
Email: contact@redknee.com
Website: www.redknee.com
Contacts:
Lucas Skoczkowski, CEO, lucas.skoczkowski @redknee.com
Colley Clarke, CFO, colley.clarke @redknee.com
Amyn Samji, VP, PLM, amyn.samji @redknee.com
 
 

 

Redknee's Unified Profile Server: Leveraging Personalized Services

Managing subscriber privacy and preferences to drive usage, adoption and revenues.

As personalized services for wireless communications grows in popularity, privacy threats such as spam, cookies, and tracking user location are of imminent concern. Subscribers are receiving an exponential number of applications and services marketed to them – all targeted directly to run on their mobile. They are cautious of protecting their digital identity as well as unauthorized services using their prepaid or postpaid minutes without their permission.

Public Corporation, est. in 1999
Stock Symbol: AIM:RKN
Gross Annual Sales: $37,000,000
Number of Employees: 350
Operating Systems Served: BlackBerry, J2ME, Palm, Symbian, Windows Mobile for Pocket PC, Windows Mobile for Smartphone
Markets: General Enterprise
2006 Mobile Star Awards™ Winner:
  • Multi-SIM (Operator Software: Subscriber & Service Management)
  • Lucas Skoczkowski (Mobile Visionary)
2007 Mobile Star Awards™ Winner:
  • Unified Profile Server (Operator Software: Customer Experience Management)
  • Lucas Skoczkowski (Mobile Visionary: Enterprise Software)
Unified Profile Server (UPS) extracts the business value of subscriber Service Personalization when Privacy concerns are addressed and protected. With Regulations and Law makers requesting subscriber protection with privacy and users constantly demanding more functionality in their service, operators are challenged to deliver the personalization and control to stay competitive.

Operators can leverage their key asset – the subscriber –by federating their permissions and identity across the network into one easy to manage spot. With a captive subscriber base, a profile management service attracts third party enterprises and affiliate services.

This empowers subscribers with a way to individually control access to private or sensitive information and to have the ability to choose where, when, and who sees their profile information.

UPS provides Service Providers with the following advantages;

• Simplify user experience with a single user profile and expect a consistent experience across different services without multiple sign-ups

• Guaranteed subscriber privacy build confidence resulting in stimulated subscription to value-added services

• Operators as trusted and secure broker to third party enterprises and affiliate services by federating subscriber identity across the network

• System integration by adding profile services as a non-intrusive adjunct to existing HLR and HSS infrastructure

• Preference Management provides an easy to use interface for managing the subscriber profile associated with different enabler families

• Customization made easy, change virtually anything from contact to configuration details at your fingertips

Meet Redknee Founder & CEO Lucas Skoczkowski.

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