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MobileVillage Yellow Pages
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Operator Software:
Customer Experience Mangement
Openet
6 Beckett Way, Park West Business Park
Dublin 12, Ireland
Phone: +353 1 620 4600
Fax: +353 1 620 4990
Email: Info@openet.com
Website: www.openet.com
Contacts:
Andrea Kavanagh, Marketing Communications Manager
 
 

 

With an abundance of emerging services such as voice, email, Internet, pictures, videos and text messaging, service providers are forced to continuously ensure their networks evolve along with the content.

Private Corporation, established in 1999
Number of Employees: 250
Operating Systems Served: All
Markets: General Enterprise, Telecommunications
2007 Mobile Star Awards™ Winner:
  • FusionWorks (Operator Software: Customer Experience Management)

However, with the plethora of new types of content comes the challenge of tracking those services for billing, rating, charging and mediation across a subscriber base of up to 50 million people, all in a fraction of a second. Service providers find it challenging enough to simply keep up-let alone stay competitive.

Openet's solution suite, based on the FusionWorks Platform (below) tackles the convergent mediation and real-time charging demands of network providers by developing solutions for event processing and transaction management. It is fully configurable with existing technology to not only perform rating and charging functions, but to ensure availability of services at all times by preventing site outages. While offering greater flexibility, it supports both session- and event-based charging, and also supports both online and offline charging. This solution is a must when the rigid separation of pre-paid and post-paid cellular service is no longer feasible, and users demand flexible payment options.

The Transactional Intelligence of the Company's solutions extracts increased value from diverse service provider networks, enabling rapid introduction of new services and reliable, cost-effective management of existing services. The Company is focused on delivering best-in-class network edge solutions and specialized engagement processes that create business value from network activity.

Openet provides an integrated set of applications at the network edge and strategically locates technology and intelligence where it is needed for highly-responsive business rules. This agile and responsive solution enables operator spending to be focused where change is really happening and identify opportunities to increase revenue from new wireless services.

 
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