• Instant ROI: reduce help desk calls up to 50%, maximize server availability, and lower administrative resources.
  
• Increase service quality: maximize server performance, customize alert notifications, and automate manual processes.
  
• Improve efficiency: tailor monitoring to meet specific needs and use proactive notifications to alert administrators of early stage problems.

Highlights:

* End-to-end solution; web-based and remote access with product security based on group, user, or function level.

* Monitor carriers, servers, users, and supporting infrastructure.

* Real-time, log file monitoring. Proactively detect:

• Hung threads
  
• Database connectivity problems
  
• SRP connectivity and time out events
  
• COM events
  
• MAPI Exchange and connectivity issues
  
• Mailbox full and connection issues
  
• User connection and configuration events
  
• Device encryption, IT policy, activation, and synchronization events
  
• Calendar and address book synchronization events

* Real-time, proactive notifications via email, SMS, or SNMP trap.

* Fully customizable alerting system with built-in intelligence (i_Monitor):

• Constantly monitors and alerts administrators to potential server status, user and server mail flow problems.
  
• Red, yellow, and green color-coded icons that automatically change color depending on status.
  
• Wide variety of standard monitors that can be used out-of-the-box or customized.

• Ping a server
  
• Run a route trace
  
• View computer information, memory status, and disk information
  
• Start and stop services
  
• Live event trace
  
• View call logs
  
• Clear statistics and filters
  
• Set activation and smartphone passwords
  
• Kill smartphones

* Robust reporting facility with over 50 predefined server and user reports that includes auditing and regulatory compliance data.

* Integrated with Active Directory for standard Windows logon access and synchronized data reporting.

* Integrated with existing network monitoring tools (e.g., MOM, NetIQ).

* Integrated intelligence to step through problem solving with built-in links to the Research In Motion (RIM) KnowledgeBase.

* Direct plug-in option with Neverfail for BlackBerry.

* Easy product installation and configuration.

* Affordable server-based licensing-add users at no extra cost.

Recent Conceivium News on MobileVillage:

• Mobile enterprise news roundup: Sept -Oct., 2006
• Editor's Pick: Conceivium
• Charlottesville chooses Conceivium for remote network management