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Mobile
Success Story:
Rochester, NY Police Dept.
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Since
rolling out Xplore rugged Tablet PCs, the Rochester P.D.'s
roadside officers have been able to
issue traffic citations and accident reports electronically.
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| Public
Corporation |
| Stock
Symbol: XPL |
| Operating
Systems Served: Windows Tablet PC Edition |
| Markets
Served: General Enterprise, Agriculture, Construction,
Emergency Services, Environmental Services, Field Service,
Healthcare, Military, Public Safety / Law Enforcement,
Security, Supply Chain (Manufacturing, Warehousing), Transportation,
Utilities |
| 2005
Mobile Star Awards™
Winner: |
- iX104C2
(Hardware: Portable PC)
- iX104C2
(Hardware: Rugged Tablet)
- Rochester
Police Department (Law Enforcement Deployment)
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Situation
The Rochester Police Department serves approximately 220,000 citizens.
We wanted to reduce reliance on paper forms and clipboards as well
as reduce radio traffic. An officer's clipboard contains all of
the forms generally needed for a shift, including tickets and daily
reports. Developing a plan of computerizing these forms over a series
of stages became a key project objective. Of the computers that
were evaluated, tablet PCs most closely resembled this already-familiar
way that officers gathered information.
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Solution
Officers quickly adapted to the tablet technology and are now able
to use a Windows based user interface to check computer aided dispatch
calls and dispatch locations as well as run license plate and record
checks. The computers enable our officers to have instant text messaging,
access to policies and procedures, and access to maps of geographical
assignments. |
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Rochester
P.D. utilizes the New York State Traffic and Criminal Software (TraCS)
E-ticketing and electronic motor vehicle accident reporting application.
TraCS allows patrol staff to begin completing and issuing traffic
citations and accident reports electronically. Electronic report
routing will occur both internally as well as to New York State.
2D bar codes from a driver's license and/or a vehicle registration
can be scanned and automatically populate a traffic citation, accident
report or other police front-end data collection document with the
information scanned from that bar code.
This
process leads to improved efficiency for the officer at the side
of the road, as well as provides clear, concise and accurate electronic
information that can then be passed onto the local agency's own
database and to other state, county and local highway safety partners.
The
Xplore tablet is a completely hardened unit able to withstand extreme
climates and rough handling with no moving parts i.e. hinged keyboard
that can be damaged. The Xplore tablets have survived several such
crashes and were designed to handle above normal physical punishment,
spillage, accidental drops, rain, snow, cold and heat as well as
other conditions that the typical laptop cannot.
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