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MobileVillage Yellow Pages
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Success Story:
- Marketing
Trilibis Mobile
700 South Claremont St., Suite 110
San Mateo, CA 94402
Phone: 650-646-2400
Website: www.trilibis.com
Contacts:
Danielle Gotkis, Director of Marketing
   
Mobile Success Story:
Citysearch
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Thanks to Trilibis Mobile, Citysearch optimized its mobile website, resulting in an increase in revenue of over 100%.
Private Company, established in 2002
Markets Served: All enterprises
Operating Systems Served: All (browser based)
2011 Mobile Star Awards™ Entrant:
  • SmartPath (Enterprise Software: Application Development)
  • Citysearch (Success Story: Marketing)

Covering more than 75,000 locations nationwide, Citysearch combines in-the-know editorial recommendations, candid user comments and expert advice from local businesses to keep users connected to the most popular and undiscovered places wherever they might be. Citysearch launched their first mobile site in 2006, knowing that mobile would become a key channel for local search content. Two years after that initial launch, Citysearch turned to Trilibis to help redesign and expand its mobile web offering. And in 2010, they leaned once again on the Trilibis team's expertise to create an SEO-optimized site for touch screen devices.

The goal was two-fold: to leverage the growing SEO and SEM traffic coming from mobile browsers and to improve the user experience leveraging the capabilities of newer, more powerful devices.

With 2000+ devices accessing the Citysearch mobile site on a monthly basis, Trilibis chose to develop a separate version to deliver an optimized mobile web experience for touch screens, completely rebuilding the look and feel to accommodate these super phones. Creating an app-like experience, Trilibis devised more ways to search through the content, while also incorporating location-based functionality so that consumers could seamlessly access the closest nearby entertainment, shopping and restaurants.

To truly harness SEO and SEM traffic and differentiate the Citysearch mobile offering from its competition, Trilibis incorporated most of Citysearch existing editorial and user generated content into its touch-optimized mobile web application. This enabled the search indexes to point mobile users directly to the appropriate merchant pages and other relevant content, presented in a mobile-optimized manner. To further leverage mobile SEO, and to streamline URL entry across web and mobile, Trilibis implemented top domain redirect.

On an ongoing basis, Trilibis works with Citysearch personnel to periodically update the site with usability improvements and new features.

Since the launch of a touch-screen specific, SEO driven mobile site, Citysearch's mobile web presence experienced:

  • 50% increase in site traffic over a 12-month period
  • Over 100% increase in revenue
  • Dramatic increase in premium user actions, accounting to nearly 70% of overall traffic

Learn more about Trilibis.

 

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