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Prior
to the implementation of mobile routing software, Pinnacle Distribution,
a deliverer of perishable foods, handwrote all invoices which took
tremendous time and caused many clerical errors. The drivers did
not use any handheld software and had to estimate what to leave
on the shelves. Pinnacle was on a full-credit program with considerable
waste on the shelves.
The
owners recognized that they had to buy a routing solution that would
help them manage their office and delivery time, eliminate the handwritten
process of creating invoices, and calculate accurately the quantities
of the food placed on the shelves in the stores. They researched
routing software solutions for about two months. Price mattered
to this small business and Prism was affordable. The owner, Josh
Naville, also liked Prism’s sales process and demo preview
capabilities.
Pinnacle
Distribution was eager to get rid of the handwritten invoice process.
After buying the software in December 2006, the company went ahead
with the installation process. By mid-January 2007, Prism’s
solution was up and running at Pinnacle.
The
deployment consisted of the following components:
- Prism's
handheld routing software, MiniMate
- Prism's
desktop routing software, ServQuest
-
Major accounting software: QuickBooks
- Minimum
CPU required: Pentium III
- Minimum
hard disk space required: 1 GB Free Space
- Operating
system version: Windows 2000 or XP preferred. Pocket PC
Since
Pinnacle Distributions implemented the software, seamlessly tied
into an accounting package (QuickBooks), the company cut clerical
and delivery time by 90%. The extra time enabled Pinnacle to expand
the business by tripling its customer base. Further, the automated
software calculations reduced waste on the shelves which improved
Pinnacle's credit score at the convenience stores they deliver to.
Pinnacle has also added new products to their product line and plans
to add more drivers soon.
Learn
more about Prism's MiniMate.
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