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MobileVillage Yellow Pages
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Mobile Success Stories:
- Field Inspections
MobileFrame
111 West Saint John St., Suite 900
San Jose, CA 95113
Phone: 1-408-885-1200
Email: sales@mobileframe.com
Website: www.mobileframe.com
Contacts:
Lonny Oswalt, CEO
Glenn Wickman, CTO
Joseph Kliger, VP Engineering
Tom Laughlin, SVP Contracts

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Mobile Success Story:
City of Hartford

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Using MobileFrame software, Hartford has eliminated paper forms, has automated work orders, & has increased data accuacy.

Hartford, the capital of the State of Connecticut, is the home of many of the nation's largest insurance companies, and is known today as the Insurance Capital of the World. The Greater Hartford Area is the largest metro area in Connecticut and 45th in the country with a population of 1,188,841.

Business Issues

The City of Hartford has many mobile personnel who perform field inspection functions daily for several City departments (Health, Human Services, Lead Abatement, Building Inspection and Code Enforcement to name a few). Prior to installing MobileFrame software, the City's inspectors recorded all data collected in the field on paper forms. The inspectors then submitted the completed forms to a central office at the end of each day where clerical staff manually entered the data into the City's database. This two-step data entry process resulted in numerous transcription errors and was both inefficient and error prone. The City needed one platform that would allow them to easily automate all inspection departments using their WLAN infrastructure.

Private Company founded in 2000
Markets Served: All
Number of Employees: 28
Operating Systems Served: Windows Mobile for Pocket PC, Windows CE, Windows Mobile Smartphone, Windows Tablet PC Edition, Windows XP/Vista

2006 Mobile Star Awards Winner:

  • Configurable Mobile Application Platform (Enterprise Asset Tracking System)
  • Configurable Mobile Application Platform (Enterprise Software: Data Collection)
  • Configurable Mobile Application Platform (Enterprise Software: Developer Tool)
  • Configurable Mobile Application Platform (Enterprise Software: Field Inspections)
  • Configurable Mobile Application Platform (Enterprise Software: Field Sales & Field Service)
  • Springs Window Fashions (Success Story: Field Sales)
  • America Online (Success Story: Field Service)
  • Boeing Corp. (Success Story: Field Service)
2007 Mobile Star Awards Winner:

 

MobileFrame Solution

The City of Hartford conducted a comprehensive study of all mobility products and platforms on the market before selecting MobileFrame's Business Suite to automate their WLAN inspection operations. The City of Hartford's Department of Health and Human Services Inspectors use MobileFrame's software to inspect public swimming pools to check for safety equipment, water quality, and facility sanitary conditions. The City is also automating their Lead Abatement, Building Inspections and Code Enforcement Departments as they continue to roll out MobileFrame software city wide.

The City of Hartford has derived a number of important benefits from MobileFrame's software. Our software has eliminated both redundant data entry and the attendant data recording errors. This has dramatically reduced clerical costs and allowed City inspectors to spend more time in the field performing inspections. The City has also realized the following benefits:

  • Increased workforce productivity by reducing excessive paperwork
  • Increased data accuracy by eliminating duplicate data entry
  • Reduced clerical data entry costs
  • Automated work scheduling and assignments

One of the key benefits of MobileFrame's software is its ability to create entirely new mobile applications for deployment to different departments' on-the-fly using point and click features, without the need for custom programming. In addition to unparalled ease of use, MobileFrame's software contains numerous built-in productivity enhancing features including the ability to capture rich data types such as photographs, voice notes, bar code scans, sketches, and signatures. These are embedded in the inspection reports and automatically downloaded into the City's database. The software has the ability to connect to backend City databases in real-time. MobileFrame's Smart ArchitectureTM integrates intelligent networking with a thick client so that City inspectors always have complete workflow available to them whether or not network connectivity is continuously available.

MobileFrame's solution allowed the City of Hartford to automate all of their field inspection operations on a single mobility platform without having to write a single line of code. With integrated intelligent WLAN networking, prioritized synchronization, remote software updates, remote device configuration and management, all built-in to one software platform, MobileFrame significantly streamlined the City's mobile inspection deployment, and administration. Data collected in the field is stored on a handheld device and automatically synchronized to a central office when the WLAN is detected. The City has deployed MobileFrame software on a variety of mobile computers, including Pocket PC PDA's, Tablet PC's and Laptops.

"I just imported 10,000 records with 25 fields onto my IPAQ in less than 10 minutes," said Brett Flodine, City of Hartford IT Group. "I am impressed!"

Learn more about MobileFrame's Configurable Mobile Application Platform.

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