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MobileVillage Yellow Pages
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Success Story :
- Banking or Insurance
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Kony
7380 West Sand Lake Road, #390
Orlando, FL 32819
Phone: 1-321-293-KONY (5669)
Email: www.kony.com/about-us/contact-us/
Website: www.kony.com
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Mobile Success Story:
GEICO Insurance
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Thanks to Kony, GEICO quickly created a mobile application for its 10 million customers that can be changed for all devices and platforms with just a single update.
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Private Company, established in 2007
Number of Employees: 500
Markets Served: Finance, Healthcare, Hospitality, Media, Retail Point-of-Sale & CRM, Travel
Operating Systems Served: Android, BlackBerry, iOS
2011 Mobile Star Awards™ Entrant:
  • Kony Platform (Enterprise Software: Application Development)
  • Kony Platform (Enterprise Software: Middleware)
  • GEICO GloveBox (Success Story: Banking or Insurance)

As the third-largest private passenger auto insurer in the United States, GEICO provides auto insurance coverage to more than 10 million policyholders and 16 million vehicles. However, with the mobile revolution, it became impertive for Geico to provide its customers with easy, on-the-go access to its resources and products in order to maintain its competitive edge.

In 2010, GEICO sought to quickly build and deploy an easy-to-use, feature-rich mobile application that would offer customers faster, more accesible service. The application would be designed to bring GEICO's customer service to the fingertips of policyholders, allowing them to easily manage and access their policies, as well as retrieve pertinent resources and information. Most importantly, given the rapidly changing mobile landscape, the company needed to develop a device agnostic application in order to reach the breadth of its customer base.

Kony was selected by GEICO to develop and deploy the application in August, 2010, due to the breadth, depth and flexibilty of the Kony Platform. Unlike other solutions, the Kony Platform generates each client specific application, optimized for that channel and format whether that is a smartphone, mobile web browser, tablet, SMS, web gadget or kiosk, through a 'Write Once, Run Everywhere' single application definition. Kony's ability to create applications for more than 9,000 devices, 7 operating systems and 15 browsers without compromising native features and functionality enables brands to offer robust mobile experiences to consumers. The Platform's 'Change Once, Change Everywhere' capability ensures any change in message, flow, feature or design is simultaneously applied to the application across all extensible clients, achieving an effective, broad, and consistent mobile experience. In addition, Kony's approach ensures faster adoption of new operating systems and standards as they are introduced, significantly reducing maintenance, upgrade and future development costs.

Kony has a wide range of experience working with Fortune 500 consumer brands to build and manage rich mobile offerings. In just 10 weeks from development to deployment, Kony built the GEICO GloveBox application to specifically meet the needs of GEICO's ploicyholders, as well as prospective customers. Through the application, policyholders can access their insurance card information, pay their auto insurance bill and view claims, driver and vehicle information.

Non-policyholders can take advantage of this feature-rich application by giving anyone the ability to record accident details, find a rental car or taxi service in their location and even locate nearby tow services and gas stations for roadside service. In addition, the application allows users to access videos from GEICO and engage with the company via its social media pages.

Today the GEICO GloveBox application is available on Android, BlackBerry, iPad, iPhone, iPod Touch and Windows Phone 7. With the ability to easily and seamlessly adapt the application for new devices, GEICO has been able to achieve 90 percent coverage in the market. In addition, with the release of the GloveBox application for Windows Phone 7 in 2010, Geico was included in the first wave of applications released for the platform.

Learn more about Kony's Platform.

 
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