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Mobile
Success Story:
Sterling Bank
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With
CardGuard, Sterling Bank customers use their mobile devices
to report lost or stolen debit cards or freeze their account
should they note a fraudulent charge.
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A
first among Nigerian banks, Sterling Bank's CardGuard incorporates
the customer's mobile phone into its network of services. By tapping
into the ubiquity of the mobile phone, Sterling Bank is able to
both expand their customer service with cost-effective channels
as well as enlist their help in monitoring card activity for fraudulent
charges.
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| Private
Company, established in 2000 |
| Number
of Employees: 200 |
| Operating
Systems Served: All |
| Markets
Served: Direct-to-Consumer, Education, Entertainment
Industry, Field Service, Finance, General Enterprise,
Healthcare, Hospitality, Military, Public Safety, Real
Estate, Retail, Sales, Social Networks, Supply Chain,
Telecom, Transportation, Utilities |
|
2010
Mobile
Star Awards™
Winner:
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