2016 Mobile Star Awards Winner:
Mobile Field Service — Smart Mobile Workforce
Mobile Workforce Management — Smart Mobile Workforce
Smart Utility Systems
19900 MacArthur Blvd., Suite 370
Irvine, CA 92612
marketing [at] smartusys.com
Structure: Private Company, established in 2009
Number of Employees: 400+
OS Supported: All Platforms
Aman Singha, Operations Director — aman.singha [at] smartusys.com
Komal Puri, Marketing Manager — komal.puri [at] smartusys.com
About Smart Mobile Workforce:
SMW® is a single integrated mobile workforce platform that helps utilities improve productivity and efficiency of utility employees by providing them job, safety and asset related information in real-time on any device such as web, tablets and iPhones. SMW® operates both in online and offline mode helping utilities reduce field service costs and adhere to safety compliance.
Smart Mobile Workforce features & benefits:
Increased Productivity: SMW® helps utilities automate and streamline their business operations allowing workforce manage, scheduling and dispatch work orders in real time.
Safety & Compliance: SMW® delivers safety and workforce training programs to comply with safety measures on and off the field.
Job Related Intelligence: SMW® provides analytics for monitoring field worker performance against operational KPIs and helps utility in effective decision making.
Offline Mode: SMW® works in Online as well as Offline mode. It ensures the field crew can access real-time information and remain connected even when operating in remote areas with little or no wireless connectivity.
Training On-The-Go: With Mobile Library, SMW® delivers customized training material and provides immediate access to training and safety manuals both in online and offline mode.
Optimized Asset Management: SMW® allows workforce to view, search and report missing assets and schedule regular inspections anytime.
Enterprise Collaboration: SMW® allows enterprise social networking /collaboration between workers and groups— find people and connect with them instantly, irrespective of departments and geographic location.
Business Insights for Performance Improvement: Through live dashboards, SMW® helps utilities monitor performance metrics of its workforce, analyze workforce efficiency, track asset failure, work support analytics, etc.
Advanced Modules: You can customize SMW® with advanced modules including:
— Enterprise social networking/collaboration
— Expense entry
— Timesheet management for field workers
— Dynamic Forms for surveys, feedback and compliance
— Performance Analytics for field workers
— Notifications for workers to review work assignments, documents updates, scheduling, dispatching and message inbox
Find out more about Smart Mobile Workforce at smartusys.com/smw.