Mobile field service software roundup: June 26 - July 21, 2006

- Gary Thayer, editor

July 21, 2006 -- (MobileVillage) -- Below is a roundup of recently announced mobile field service news.

SAT Corp. has ported its field force automation work process management system to the .NET Compact Framework (CF). IntelaTrac Version 3.0, which is now certified for Windows Mobile 5.0, provides an extensible mobile infrastructure for rapid deploying mobile task management and collaborative automation capabilities, according to the company.

The IntelTrac system is based on a technique called "Adaptive Process Management," described by SAT as a "rules-based workflow model for implementing field force automation around complex processes." This workflow model facilitates the migration from a manual, paper-based data collection process to an automated information management system with a systematic way to collect field data and apply business rules with defined responses to changing process conditions and abnormal situations, according to the company.

SAT says IntelaTrac v3.0 is certified for Windows Mobile 5.0 devices and supports SQL Server 2005. Other new features are include:

• Procedures on Demand (POD) that delivers the right information to the right person and the right time
• Support for RFID Universal Data Format (UDF) for asset tracking and regulatory compliance
• A "virtual log book" for tracking task change status and corrective action validation

Version 3.0 also includes a streamlined Work Request Interface to help field personnel easily and properly enter work notifications into Enterprise Asset Management (EAM) systems, the company says.

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Intergraph has announced its OneMobile enterprise information application for utility and communications companies. OneMobile aims to facilitate connectivity for interrelated systems including geospatial information systems, outage management, mobile workforce management, and work management all from within the vehicle in the field.

According to Intergraph, OneMobile enables field personnel can use one geospatial user interface (GUI) to receive multiple types of work, view and redline facility map data, share resources across departments, and communicate with back-office applications. OneMobile supports workflows including design, inspection, damage assessment, viewing, routing, and dispatching.

For more information, see intergraph.com.