Sendia, iAnywhere, SolutionPlanet release mobile sales software updates

- Edited by Gary Thayer

September 14, 2005 -- (MobileVillage) -- At Salesforce.com's (NYSE:CRM) Dreamforce users conference this week, Sendia and iAnywhere separately announced software updates that support Salesforce.com customers. Separately, SolutionPlanet has updated its CRM (customer relationship management) software for mobile phones.

SolutionPlanet has released version 3.0 of crm-on-air, software that enables sales reps to view information on a standard mobile phone and act upon it. The software is designed to access most standard Notes/Domino based contact managers and can be customized to access any solution even custom built ones and does not require any in-house programming, according to SolutionPlanet.

Version 3.0 has built in support for VIC (Vital Information Centre) an open source contact manager available through openNTF. It also support SolutionPlanet's enhanced security feature temporary on-air passwords as well as extended support for distributed solutions.

Release 3.0 is available for download from SolutionPlanet.com.

iAnywhere Solutions, a subsidiary of Sybase, announced Sales Anywhere for Salesforce. Sales Anywhere provides handheld access to key sales tools, such as CRM, ERP, intranet and legacy systems.

New features of Sales Anywhere include the following:

• Support for additional languages, with all support languages being: English, French, Italian, German, Spanish, Swedish and Brazilian Portuguese.
• Support for Account Management and Opportunity Management (including access to product line items and schedules) as well as associated contacts, activities, and tasks.
• Initiating and tracking of e-mail and phone conversations directly from within Sales Anywhere on the mobile device.
• Search (simple and advanced) and sort list views to quickly find information.
• Customer information and application updates (including any customization changes) delivered automatically at synchronization.
• Customizations such as custom fields, record type/page layout, renamed tabs, and sharing rules are now automatically applied. Data filtering is provided automatically through the salesforce.com Offline Briefcase.

iAnywhere's Sales Anywhere for Salesforce works on Windows Mobile Pocket PC and Pocket PC Phone devices, and on Palm OS 5 devices such as the Treo 650 and Tungsten T5. iAnywhere plans to add support for RIM BlackBerry devices expected later this year. BlackBerry users can register for the Sales Anywhere Early Adopter Program at ianywhere.com/salesanybbadopter.

For more information on iAnywhere's Sales Anywhere for Salesforce, see iAnywhere.com or the company's summary page on MobileVillage.

Sendia announced that Sendia's WorkSpace CRM now supports Salesforce.com's Appforce. WorkSpace CRM lets Salesforce.com customers mobile-enable not only their own customizations but also any application built on Appforce, such as the 70 applications that are being previewed in AppExchange, Salesforce.com's new application sharing service.

Launched today, AppExchange features dozens of pre-built applications created by Salesforce.com users and partners. Applications can be shared, exchanged and installed with any Salesforce.com account. AppExchange can be found at Salesforce.com/appexchange.

AppExchange applications include bug tracking systems, travel & expense, human resources and others, all available as custom tabs within the salesforce.com. Customers can bundle their Salesforce custom objects together to create entirely new mobile applications that are unique to a particular user or group within an organization, with the new functionality appearing as a self-generated tab within the Wireless CRM application on their handheld devices, according to Sendia.

For more information on Sendia's WorkSpace CRM, see Sendia.com or the company's summary page on MobileVillage.

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