Oracle, StayinFront each announce mobile field sales tools

August 23, 2005 -- (MobileVillage) -- In separate announcements, Oracle and StayinFront have each announced new or updated versions of their sales and customer relationship management (CRM) software for handheld PDAs and smartphones.

Oracle today announced the release of Oracle Sales for Handhelds, a new application that aims to provide mobile salespeople with real-time access to CRM data including customer contacts, opportunities, products and other information.

Sales reps can access and update contacts, appointments and tasks through their own handheld device using their Personal Information Manager (PIM) and update deal critical information via a web browser in real time. Sales reps can also pull the latest customer and opportunity information, monitor order status, take notes and set follow-up items, according to Oracle.

When sales reps update information on the status of a deal, the changes automatically flow into the related sales forecast, ensuring a unified view of customers pipeline and orders for both the sales and management teams.

Oracle Sales for Handhelds is meant to complement the online and disconnected editions of Oracle Sales, part of the Oracle E-Business Suite. The application supports Pocket PC handhelds running Pocket IE on Windows Mobile 2003, Palm based handheld devices running Blazer 3.0 browser or higher and Nokia Communicators running Opera browser on Symbian Operating System 7.0.

Oracle did not provide pricing information, but said that the product is now available from its web site.

StayinFront, Inc. has announced version 9.2 of its StayinFront Mobile, and StayinFront Companion CRM (customer relationship management) and sales automation software for PDAs and other handheld Pocket PCs running on Microsoft Windows Mobile 5.0.

Although PDA manufacturers have not yet officially released Windows Mobile 5.0 devices, there have been several preview announcements and such devices are expected to be released by next month.

StayinFront Mobile allows users to operate remotely and synchronize data directly through the Internet from their PDA. Organizations can use StayinFront Mobile to deliver information such as sales data, inventory and customer service data to field users at the point of sale.

StayinFront Companion augments StayinFront CRM 9.2 desktop- or laptop-based solutions. Users can select segments of information from their StayinFront CRM 9.2 application and easily download to their PDA.

StayinFront Mobile and StayinFront Companion are built and configured using StayinFront's scalable enterprise CRM architecture. With its Windows Mobile 5.0 interface, StayinFront Mobile and StayinFront Companion feature a tabbed notebook look and feel, and recognizable graphic icons that provide quick access to important data.

The company did not provide pricing information. For details, see the StayinFront web site.

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