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Survey claims to show poor cellular coverage indoors
August
9, 2005 -- (MobileVillage) -- A survey announced today by
in-building wireless vendor Spotwave, claims that most North
American subscribers experience impaired cellular coverage
at home or at work.
The findings
indicate that despite adequate reception outdoors, subscribers
are plagued by dropped and missed calls indoors, as well as
poor data throughput on their wireless devices.
Spotwave
says its findings are based on statistics compiled from over
7,000 inquiries to its website and toll-free number over a period
of 3 months starting May 15, 2005.
Based
regionally on where indoor coverage complaints and inquiries
come from, the results show:
- The
highest number of indoor wireless complaints comes from
the West region at 25 percent of all coverage inquiries
nationwide. Within this region California leads in complaints
with over 50 percent of regional inquiries.
- The
Southeast ranks second regionally with 21 percent of nationwide
coverage inquiries, where 33 percent of regional inquiries
came from Florida.
- 17
percent of inquiries come from the Northeast, where New
York State stands out with the highest in the region at
36 percent.
- The
mid-Atlantic region is the source of 14 percent of indoor
coverage inquiries for Spotwave, with Maryland, New Jersey
and Pennsylvania rounding out the highest average for the
region.
- While
the Southwest appears to have relatively smaller number
of inquiries nationwide, at 13 percent, Texas stands out
as the single biggest source of complaints on coverage for
the region at over 74 percent.
- A
similar pattern is seen in the North Central region which
was the source of only 11 percent of inquiries from the
country as a whole, but where Illinois originated the majority
for the region at 67 percent.
[Editor's
note: all of the states reporting the most cases of poor coverage
are also the states with the highest population in those regions.]
Based
on the web survey, Spotwave says that the findings indicate
that almost 10 percent of respondents indicate that their
mobile devices do not work at all indoors at home while 35
percent assert that it doesn't work in various spots in the
home.
At work,
6 percent of respondents claim their wireless devices do not
function at all at work, while a surprising 55 percent state
that there are dead zones at work where they cannot use their
devices.
Not surprisingly,
Spotwave claims that its in-building wireless products help
to improve indoor cellular coverage.
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