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OnRelay hopes it's onto something by bridging mobiles with
corporate phones
-
Gary Thayer, Editor
June
13, 2005 -- (MobileVillage) -- At Nokia's annual Nokia Connection
conference being held today, UK-based OnRelay announced MBX,
a pure-software platform that integrates a corporate voice
system (PBX) and all its surrounding business support systems
with employees' 3G/GSM smartphones.
The MBX
software integrates with mobile devices based on open systems
such as Nokia Series 60. MBX leverages OnRelay's patented
Telephony Internetworking Protocol (TINP) technology, and
works anywhere in the world over a standard 3G, GSM or CDMA
connection, according to OnRelay co-founder Marie Wold.
The software
is also fully functional when roaming, and integrates into
both IP and TDM PBXs from vendors such as Nortel, Cisco, Avaya
and Siemens, according to Wold.
MBX allows
corporate users to place and receive calls from both their
personal mobile number and their corporate office number using
a single integrated mobile device. Business users can at any
time choose to place a call either via their personal mobile
phone or their office phone. Both outgoing and incoming business
calls look to customers - and to internal IT systems - as
having been placed/received on the actual desk phone, according
to OnRelay.
MBX also
enables separate management and billing of personal and business
calls, whereby for instance flexible workers can turn 'off'
their office phone, while leaving the personal mobile phone
turned on. For the end-user, all of this is managed on the
mobile phone user interface itself and there is no need to
configure the service from a PC.
Because
MBX can extend all PBX functionality to a mobile phone, MBX
can also function as a complete deskphone replacement, such
that the mobile phone becomes the employee's only PBX extension,
without loss of function or bypass of any corporate call management
capabilities, says OnRelay.
Other
features of MBX include:
- voice
recording system integration for recording both mobile outgoing
and incoming calls;
- caller
ID and caller name for incoming calls routed via the PBX;
- ad-hoc
PBX conferencing; and
- no
reduction of functionality when roaming.
MBX also
integrates with the corporate directory (LDAP) and allows
click-to-dial directory lookup on the mobile. MBX further
adds presence information so that users can see the status
and location of colleagues.
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