|
Poll:
3 out of 10 unhappy with wireless service
- Gary Thayer, News Editor
Boston,
March 3, 2005 -- (MobileVillage) -- Nearly three out of 10
people polled in a recent survey say they are unhappy with
their wireless cellphone service. Of those, 14% are "pretty
unhappy", and another 13% say they would switch carriers
when their contracts expire.
The survey,
conducted online last week by CMP's TechWeb network of technology
web sites, reveals that only 16% of those polled are "very
happy" with their carrier's service, price and coverage.
Another
45% are "reasonably happy" with their wireless service,
and 12% say that it's too early to tell.
Among the poll participants, poor customer service was the
most often cited complaint. Other gripes were expensive or
inflexible pricing plans, roaming charges, billing errors,
lack of Smartphones to choose from, and unreliable coverage
even in major metro areas.
To read all of the participants' comments here.
Recent
Related Stories:
Cellbris
UniSwitch enables keyless entry for doors & gates via
cell phone
Maptech
offroad & marine maps now support Windows Smartphones
Sprint
to add Sanyo multimedia phone with 1.3-Mp camera next month
The
US-Europe mobile divide
(Network World)
Poll:
Europeans favor small, battery-friendly mobiles over 3G handsets
(BBC)
Hybrid
VoIP phones will take to the road
Taxi
driver poll reveals mobiles top list of passengers' left-behind
items
Real
estate info sent to your mobile phone
Back
to MobileVillage News Page
|
Daily
News for
