Kinetix mobile field force software leverages worker-to-location proximity

Vancouver, BC, Feb. 3, 2005 -- (MobileVillage) -- Kinetix Wireless today unveiled its 1.8 release for MBLink IRMT console, the primary component of the company's upcoming MBLinkT platform 2.0 for enabling mobile applications on Windows, Windows Mobile and Windows CE devices.

According to Kinetix, release 1.8 allows a given mobile workforce management system to support multiple sequential auto assignment rule streams and auto assign orders based on adjacent and secondary dispatch areas, ensuring that the closest available worker is dispatched.

MBLink IRMT is based on industry standards and allows for interoperability between different back-end systems and processes, including IBM's WebSphere AS V5.1, according to Kinetix.

Version 1.8 allows companies to make use of alternate assignment algorithms to accommodate differing business situations that may arise, says Kinetix. There are two alternate assignment algorithms available as part of the standard offering in addition to the existing primary assignment rule: adjacent dispatch area support and secondary dispatch coverage.

Adjacent dispatch area support allows customers to designate alternate dispatch areas whose resources can be used to support the primary dispatch area. For each primary area, customers will be able to configure a set of supporting alternate dispatch areas and designate thresholds and priorities to be used in establishing alternate dispatch area support. Secondary dispatch coverage allows customers to assign employees secondary dispatch area coverage in addition to their primary coverage.

Version 1.8 also lets customers dynamically configure and extend the version 1.8 processes. Customers can dynamically enable and disable alternate assignment algorithms, save and restore assignment and dispatching scenarios, and introduce new automated processes. This allows customers to have available alternate assignment algorithms that they can quickly deploy to accommodate changes in business conditions, such as localized outage conditions, weather impacts, or special programs.

Kinetix did not say when version 1.8 would ship. For more information see the Kinetix-Wireless web site.

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