2016 Mobile Star Awards Winner:
Mobile Business Apps Innovator — IFS Labs
With 33 years of innovation on its side, it should come as no surprise that IFS was the first enterprise software vendor in the market with a mobile field service management solution.
To ensure continued innovation, IFS has established a dedicated innovation department called IFS Labs. IFS Labs looks beyond today’s expectations of enterprise software by proving concepts today that customers will ask for tomorrow to make their everyday work more productive, efficient and inspiring. Current research at IFS Labs includes wearables, internet of things, 3D visualization for construction, voice recognition and public data integration.
IFS Labs’ newest sales & service apps
Research by IFS Labs has resulted in a number of new, useful capabilities that have integrated into IFS’s service apps offerings. These are some of our success stories:
IFS Streams is a perfect example of IFS Labs research turning into business benefits. IFS Streams is a notification system designed to keep users close to the business by actively pushing out notifications triggered by updates and actions in IFS solutions, all customizable for each unique user. IFS was the first enterprise software vendor to make its field service offering connect with smartwatches – initially on the Samsung Gear 2 and more recently on the Apple Watch.
IFS Touch Apps is a series of smartphone service apps for Android, iOS, and Windows Phone. Each app focuses on specific tasks such as expense and purchase approvals, customer relations management, and time reporting. IFS Touch Apps utilise features such as GPS, voice recording, and photo capture.
IFS Talk, inspired by Facebook and Twitter, lets users collaborate with peers in real time by posting thoughts or queries within a safe environment. All conversations (we call them Scribbles) are stored within the system for better knowledge retention.
IFS is committed to mobility and will continue its innovative thinking to increase customer productivity and enable improvements in customer service, cost savings and revenue for our customers.
IFS is a globally recognized leader in developing and delivering enterprise software for enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise service management (ESM). IFS brings customers in targeted sectors closer to their business, helps them be more agile and prepare for what’s next in their industry. IFS is a public company (XSTO: IFS) founded in 1983 and currently has more than 2,800 employees. IFS supports more than 1 million users worldwide from its network of local offices and through a growing ecosystem of partners. For more information visit: IFSworld.com.
See how IFS mobile field service apps will help your workforce.